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For trade waste fees and charges, please refer to section 3 of the 2018-19 Pricing schedule.
Your bill
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Fees and charges
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Your bill explained
Moving house
Contact us to arrange connection or disconnection...
Customer assistance
Visit our Wendouree or Maryborough service centres...
Planned works and emergencies
Learn about the works in your area...
Water Quality
Learn how your water is treated and common concerns...
Water efficiency
Find out what water restrictions apply in your area...
Your property
Read your meter and locate your water and sewer pipes...
Your bill
Payment methods
Fees and charges
Experiencing hardship?
Your bill explained
Pay your bill online
Customer assistance
Visit our Wendouree or Maryborough service centres…
Planned works and emergencies
Learn about the works in your area…
Trade waste
Trade waste information, forms and guidelines…
Water Quality
Learn how your water is treated and common concerns…
Water restrictions
Find out what water restrictions apply in your area…
Buying or selling a commercial property
Let us know before your settlement date…
Property connections
Connect to existing water/sewer services
Extend water/sewer services to connect
Property drainage plans
Backflow protection
Learn about backflow prevention and your responsibilities…
Property development
Access property development info, application forms…
Land development
Download our land development manual, find application forms…
Fees and charges
Know the current charges you may be eligible for…
Publications
Reference relevant codes and industry specifications…
Application forms
Find forms quickly and easily…
Be Smart Choose Tap
What is Choose Tap?
Why Choose Tap?
Choose Tap ambassadors
Drinking fountains app
Choose Tap events
Schools program
Water Supply
Learn about water storage levels and your water supply...
Price Review 2018-2023
Learn about our five-year business strategy...
National Water Week
This annual event is held in October...
Recreational areas
Our reservoirs, parks and gardens are open to the public...
Sponsorship and events
Apply for sponsorship or in-kind support...
Education
Involve teachers and children in the study of water with our resources...
