• Enquiries and Faults 1800 061 514
  • Water Storages: 88.05%

Colour

Description:

Water appears white or cloudy

Source:

This is usually due to air in the water

Action:

To determine if air is the issue, fill a glass of cold water and hold it up toward the light. Wait a few minutes. If it clears from the bottom upwards there is air in the water.

 

Description:

Water appears a rusty-brown colour
Unpleasant taste
Brown stains on washing

Source:

This is usually due to rusting galvanised iron pipes on your property.

Action:

Turn a tap on fully and run it for 2-3 minutes. If the water clears, the problem is likely due to rusting pipes on your property. You may need to consult a plumber and consider replacing the old pipes with new copper or plastic pipes.

If it doesn’t clear, contact us on 1800 061 514 for advice.

 

Description:

Water has a blue or green tint

Source:

This is usually due to corroding copper pipes on your property

Action:

You may need to consult a plumber and consider replacing the old pipes with new copper or plastic pipes.

 

Description:

Tiny particles appear in your water

Source:

This could be due to sediment in the water supply system

Action:

In most instances, this will fix itself after a short period.

Turn a tap on fully and run it for 2-3 minutes. If the water doesn’t clear, the problem is likely due to factors outside your property with the water supply system. Contact us on 1800 061 514 for advice.