Droplets

Progress report

We are ahead of schedule on delivering on our commitments developed collaboratively with you our customers and community via our Let’s Talk Water program 2018-2023.

As part of the Pricing Submission to the Essential Services Commission (activated 1 July 2018), Central Highlands Water (CHW) have been delivering a number of new and improved services for customers, while guaranteeing price certainty for the next five years. Download the submission here.

Below are some key updates.

Investing in Learmonth

Over $500,000 is being invested on new water infrastructure.

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Waubra community consultation update

CHW water quality experts recently presented three potential options for improving water taste and quality.

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Clunes community survey

Take our survey about the water quality in Clunes.

Read more

My Account

My Account

Have you registered? You can now manage your account online with our self-service account portal.

Register now

Annual Water Outlook Report

Annual Water Outlook Report

Our annual water outlook report is now available. View storage levels, projections and more.

View report View storage

Assistance grants

Assistance grants

Central Highlands Water assist vulnerable customers with early intervention strategies.

Learn more

Alerts by SMS and email

Alerts by SMS and email

Receive alerts via SMS or email for planned or unplanned water supply interruptions.

Register now

Community Amenity Plan

Community Amenity Plan

The Community Amenity Plan identifies local sites across our service area for improvements to amenities such as drinking water fountains and greening of recreational spaces.

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Safe, clean drinking water

Safe, clean drinking water

Safe, clean drinking water that tastes great is our priority. The current water quality report is now available.

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Current reservoir storage levels

Ballarat supply
94%
Maryborough supply
80%
Daylesford supply
100%