We are ahead of schedule on delivering on our commitments developed collaboratively with you our customers and community via our Let’s Talk Water program 2018-2023.
As part of the Pricing Submission to the Essential Services Commission (activated 1 July 2018), Central Highlands Water (CHW) have been delivering a number of new and improved services for customers, while guaranteeing price certainty for the next five years. Download the submission here.
Below are some key updates.
Have you registered? You can now manage your account online with our self-service account portal.
Central Highlands Water assist vulnerable customers with early intervention strategies.
Alerts by SMS and email
Receive alerts via SMS or email for planned or unplanned water supply interruptions.
Community Amenity Plan
The Community Amenity Plan identifies local sites across our service area for improvements to amenities such as drinking water fountains and greening of recreational spaces.
Safe, clean drinking water
Safe, clean drinking water that tastes great is our priority. The current water quality report is now available.