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Your bill

Business customers can expect to receive an account from us three times a year.

Your bill may include separate charges for the following:

  • Water volume
  • Water access
  • Sewage volume
  • Sewerage access
  • Trade waste
  • Fire services

Other charges may sometimes apply, such as a special meter reading fee or the Melbourne waterways charge.

If you have eligible rebates for purchasing waterwise products, these will appear as credits on your bill.