• Enquiries and Faults 1800 061 514
  • Water Storages: 87.06%

Experiencing hardship?

Central Highlands Water understands that some business customers may find it difficult to pay their account due to financial hardship.

We are here to help, and can offer a range of payment assistance options to enable customers to stay connected to our vital services. These include:

  • Individual case assessment
  • Revised flexible payment plan options
  • Prompt and streamlined application process
  • Water saving advice and guidance on how to access government assistance programs.

If you’re having difficulty meeting your payment obligations, please contact us on 1800 444 553 for a confidential discussion.